? At https://kratom-retail.kratom-planet.com (referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are our top priorities. This Privacy Policy details our approach to managing personal data in a secure manner, ensuring compliance with various international privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
? This policy governs all interactions with our website, applications, services, and products. It is important to be aware that this privacy policy does not apply to external platforms, applications, products, or services you may access via links on our platform, each of which has its own privacy policy.
? Interactions covered by this policy include:
- Using our applications and services as a registered user
- Visiting our websites that fall under this Privacy Statement
- Engaging with us through communications like newsletters, emails, calls, or text messages/SMS
? We collect various categories of personal data, which can include:
- Account information for managing your profile and access to our services
- Payment details necessary for processing transactions
- Financial records required for invoicing and accounting purposes
- Purchase history to enhance user experience and provide tailored services
- Mobile device identifiers for optimizing mobile experiences
- Location data, where relevant and with consent, to offer location-based services or support
- Feedback you provide to help us improve our products and services
- Social media information if you interact with us on these platforms
- Product usage information to ensure quality assurance and product development
We gather this data through a combination of user input, direct interactions, and automated technologies like cookies. Additionally, we may receive personal data from third parties in accordance with their privacy practices.
? Our website uses cookies to enhance user experience, streamline the browsing process, and perform analytics. These cookies can be categorized as Strictly Necessary, Preference, or Analytics. Users retain control over non-essential cookies through our dedicated Cookie Manager where they can make choices about their preferences.
? We are committed to maintaining the security of your personal data. To safeguard your information, we implement a range of organizational and technical measures, including secure communication protocols and partnerships with reputable third-party processors who adhere to strict data protection standards.
? Protecting the privacy of children is a priority. Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from them.
✍️ As a data subject, you have various rights under your jurisdiction’s privacy laws, including:
- The right to access the personal data we hold about you
- The right to request the correction or deletion of your personal data
- The right to restrict the processing of your personal data
- The right to request a copy of your personal data in a portable format
- The right to object to the processing of your personal data
- The right to not be discriminated against for exercising your privacy rights
- The right to file an appeal or complaint with the relevant data protection authority
- The right to withdraw consent where processing is based on consent
? We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through updates on our website.
? For any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team by emailing [email protected] or by sending a letter to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is respected.